Trend micro is not updating

You must update before pattern file 980 (2.180.00) in order to continue receiving virus pattern files, so please act now.

Hi martha_cusack Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers. No is not normal, but it depends the PC the internet speed, the OS the update where you are talking about?

Can anyone please help me out to resolve this issue. Please contact your IBM sales representative (or EMAIL-ADDRESS) for product migration details. We just need to fill in the dirt, that happens on 12/31/2017 If you are on the Big Fix Protection (Trend CPM) solution still, please get off and migrate now.

I’m working on making script that you can update I’m pretty close but I can’t get it to work correctly You want to run -us" This will run an update and run it silent with these triggers just find a way to run this daily and you should be set.

All those questions need to be answered if we want to help you! To further clarify, we would like to know if what update are you referring to.

Here from you, Kind regards, Tom Hello martha_cusack ! Is this an update from the Trend Micro program or from the Windows Operating System that you are using?

As of old pattern file 980, Trend Micro will stop issuing old 3-digit pattern files on a regular basis.Hi Everyone, I am trying to apply automatic update on the endpoints with TM on them by using task “Core Protection Module - Apply Automatic Updates” .But unable to perform any automatic updates and I am getting the below error, Downloads File Status Details c_797.801 Failed [-] [ ] Download error: "Unexpected HTTP response: 400 Bad Request" Download requested by client: URL: Hash: (sha1)03fb578f4f8470174e7edf3a6cefc30e8b65d2cc Size: 29522 bytes Next retry: The download will be retried the next time it is requested.Retry now c_789.797 Failed [-] [ ] Download error: "Unexpected HTTP response: 400 Bad Request" Download requested by client: URL: Hash: (sha1)0ae27801cb2b3ee256fe9b2ab891ebbaf8d7fa53 Size: 32258 bytes Next retry: The download will be retried the next time it is requested.Retry now c_787.795 Failed [-] [ ] Download error: "Unexpected HTTP response: 400 Bad Request" Download requested by client: URL: Hash: (sha1)10c5b97165429ebac56ccd5821d1cecb022df389 Size: 27783 bytes Next retry: The download will be retried the next time it is requested.

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Retry now c_785.813 Failed [-] [ ] Download error: "Unexpected HTTP response: 400 Bad Request" Download requested by client: URL: Hash: (sha1)6700e93b8696f389b2d46ab02ecca82d6bceafdc Size: 130978 bytes Next retry: The download will be retried the next time it is requested.

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